Terms of Service | Harvey Woods LLC

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THE HARVEY WOODS APPLICATION OR WEBSITE. BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES.

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Harvey Woods LLC, a New Hampshire limited liability company ("Harvey Woods," "Company," "we," "us," or "our"), governing your access to and use of the Harvey Woods mobile application ("App"), website at https://harveywoods.io ("Website"), and all related services, features, content, and functionality (collectively, the "Services").

Please also review our Privacy Policy at https://harveywoods.io/privacy-policy, which is incorporated into these Terms by reference.

1. ELIGIBILITY

You must be at least 18 years of age to use our Services. By creating an account, you represent and warrant that: (a) you are at least 18 years old; (b) you have the legal capacity to enter into a binding agreement; (c) you have the authority to act on behalf of the business or organization you represent; (d) you are not barred from using the Services under any applicable law; and (e) all information you provide during registration and use of the Services is true, accurate, current, and complete.

If you are using the App on behalf of a company, partnership, sole proprietorship, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" and "your" shall refer to both you individually and the entity you represent.

2. ACCOUNT REGISTRATION AND SECURITY

To use the App, you must create an account using a valid email address. You are solely responsible for: (a) maintaining the confidentiality of your login credentials; (b) all activity that occurs under your account, whether or not authorized by you; (c) ensuring that your account information is accurate, current, and complete; and (d) notifying us immediately at greg@harveywoods.io if you suspect any unauthorized access to or use of your account.

We use Google Firebase Authentication to manage user accounts. We are not responsible for any loss, damage, or liability arising from your failure to maintain the security of your account credentials. We reserve the right to suspend or terminate any account that we reasonably believe has been compromised.

3. DESCRIPTION OF SERVICES

Harvey Woods is a business management and productivity platform designed for tradespeople, including solar installers, electricians, and contractors. The App provides features including but not limited to:

Harvey AI Assistant — A conversational AI assistant powered by third-party artificial intelligence services that assists with CRM management through voice or text commands.

CRM and Customer Pipeline — Tools to track customers through business pipeline stages with document requirements and checklists.

Task Management — Tools to create, assign, and track tasks with priorities, due dates, and assignments.

Team Collaboration — Tools to invite team members, assign them to customers, and communicate through chat.

File Management — Tools to upload, organize, and manage documents and photos with category grouping.

Project Updates — Tools to post timestamped updates on customer projects.

Push Notifications — Real-time notifications for various activities within the App.

THE SERVICES ARE TOOLS TO ASSIST WITH BUSINESS MANAGEMENT. THEY DO NOT REPLACE PROFESSIONAL JUDGMENT, LICENSED EXPERTISE, REGULATORY COMPLIANCE OBLIGATIONS, OR DUE DILIGENCE ON YOUR PART. YOU ARE SOLELY RESPONSIBLE FOR ALL BUSINESS DECISIONS YOU MAKE, REGARDLESS OF WHETHER YOU USED THE SERVICES IN CONNECTION WITH THOSE DECISIONS.

Features may be added, modified, suspended, or removed at our sole discretion at any time, with or without notice. We do not guarantee that any specific feature will remain available.

4. FREE SERVICE AND BETA DISCLAIMER

THE SERVICES ARE CURRENTLY PROVIDED FREE OF CHARGE DURING AN INITIAL LAUNCH PERIOD. FREE SERVICES ARE PROVIDED WITH ABSOLUTELY NO GUARANTEES, WARRANTIES, SERVICE LEVEL AGREEMENTS, OR COMMITMENTS OF ANY KIND. WE MAY MODIFY, SUSPEND, OR DISCONTINUE THE FREE SERVICES AT ANY TIME, FOR ANY REASON, WITHOUT NOTICE OR LIABILITY TO YOU.

By using a free service, you expressly acknowledge and agree that: (a) you have no expectation of service continuity, uptime, performance, or reliability; (b) you assume all risk associated with your use of the Services; (c) we have no obligation to maintain, support, update, or continue offering the Services; and (d) we may transition to a paid model at any time, and your continued use would be subject to the applicable payment terms.

Certain features of the App may be designated as "beta," "preview," "early access," or similar. These features are experimental, may contain bugs or errors, may not function as intended, and may be discontinued at any time. Your use of beta features is entirely at your own risk.

5. PERMITTED USE

You may use the Services solely for legitimate business purposes related to customer relationship management, project management, team collaboration, and business operations in the trades, contracting, and related industries. You agree to use the Services in compliance with all applicable local, state, federal, and international laws, regulations, licensing requirements, and industry standards.

6. PROHIBITED CONDUCT

You agree not to:

Use the Services for any illegal, fraudulent, deceptive, or unauthorized purpose.

Attempt to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or data models of the App.

Interfere with, disrupt, or place an unreasonable burden on the operation of the Services, its servers, or connected networks.

Upload or transmit viruses, malware, ransomware, spyware, or any other harmful, destructive, or malicious code.

Access or attempt to access another user's account, organization, or data without authorization.

Use the Services to store, transmit, or process data in violation of any applicable privacy, data protection, or consumer protection laws.

Resell, sublicense, lease, or redistribute access to the Services without our prior written consent.

Use automated systems, bots, scrapers, or scripts to access the Services, except through the features we expressly provide.

Use the Services to send unsolicited communications, spam, or marketing materials in violation of applicable law.

Store or transmit content that is defamatory, obscene, threatening, abusive, or that infringes on the intellectual property rights of any third party.

Misrepresent your identity, affiliation, or authority when using the Services.

Use the Services in any manner that could damage, disable, overburden, or impair our infrastructure.

Attempt to probe, scan, or test the vulnerability of the Services or breach any security or authentication measures.

Violation of these prohibitions may result in immediate suspension or termination of your account, without notice or refund, and may subject you to civil or criminal liability.

7. MULTI-TENANT ARCHITECTURE AND DATA ISOLATION

The App supports multiple organizations. Each user belongs to an organization, and all data — including customers, tasks, files, and project updates — is scoped to that organization. You may only access data within your own organization. Any attempt to access, view, copy, export, or tamper with data belonging to another organization is a serious violation of these Terms and may constitute a criminal offense under applicable law.

While we implement reasonable security measures to maintain data isolation between organizations, we do not guarantee that data isolation is absolute or impenetrable. You acknowledge that no system is perfectly secure and that you use the Services with this understanding.

8. INTELLECTUAL PROPERTY

Harvey Woods LLC owns all rights, title, and interest in and to the Services, including but not limited to the App, Website, all software, code, algorithms, designs, graphics, user interfaces, logos, trademarks, service marks, trade dress, and all content created by us (collectively, "Company IP"). "Harvey Woods," the Harvey Woods logo, and "Harvey" are trademarks of Harvey Woods LLC. You may not use, copy, reproduce, modify, distribute, or create derivative works of any Company IP without our prior written consent.

You retain ownership of all data, files, documents, text, images, and other content that you upload, create, or input into the App ("User Content"). By using the Services, you grant us a limited, non-exclusive, non-transferable, revocable license to store, process, transmit, and display your User Content solely for the purpose of providing the Services to you. We will not sell your User Content to third parties.

You represent and warrant that you own or have the necessary rights, licenses, and permissions to upload and use all User Content, and that your User Content does not infringe on the intellectual property rights, privacy rights, or other rights of any third party.

9. AI DISCLAIMER — CRITICAL

THE HARVEY AI ASSISTANT ("HARVEY AI") IS A SOFTWARE TOOL THAT USES THIRD-PARTY ARTIFICIAL INTELLIGENCE TECHNOLOGY TO ASSIST WITH BUSINESS MANAGEMENT TASKS. PLEASE READ THIS SECTION CAREFULLY.

Harvey AI does NOT provide and is NOT a substitute for:

Professional advice of any kind, including but not limited to legal, financial, tax, accounting, investment, insurance, or business strategy advice.

Licensed electrical, structural, mechanical, plumbing, HVAC, engineering, or architectural advice, guidance, calculations, or recommendations.

Regulatory, permitting, zoning, code compliance, inspection, or safety guidance.

Medical, health, safety, or environmental advice.

Employment, labor, HR, or personnel management advice.

Any advice or guidance that requires a professional license, certification, or specialized expertise.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

All AI-generated content, suggestions, recommendations, summaries, calculations, and outputs are provided for informational and convenience purposes only and may contain errors, inaccuracies, omissions, hallucinations, or outdated information.

You are solely and exclusively responsible for independently verifying all information, suggestions, and outputs generated by Harvey AI before relying on them or taking any action based on them.

Harvey AI may produce incorrect, misleading, incomplete, or fabricated information. Artificial intelligence technology is inherently imperfect and prone to errors.

Harvey Woods LLC makes no representations or warranties regarding the accuracy, reliability, completeness, timeliness, or suitability of any AI-generated content for any purpose.

Any reliance you place on AI-generated content is strictly at your own risk. Harvey Woods LLC shall have no liability whatsoever for any loss, damage, injury, claim, or expense of any kind arising from your use of or reliance on AI-generated content.

You must exercise your own independent professional judgment in all business, technical, financial, legal, and safety matters, regardless of any information provided by Harvey AI.

AI conversations are processed by OpenAI's API. You should not share highly sensitive personal information (such as Social Security numbers, bank account numbers, credit card numbers, passwords, or trade secrets) in AI conversations. We are not responsible for how third-party AI providers process, store, or use data transmitted through their APIs, even though we take reasonable steps to protect your data.

IF YOU NEED PROFESSIONAL ADVICE — INCLUDING BUT NOT LIMITED TO ELECTRICAL, STRUCTURAL, LEGAL, FINANCIAL, TAX, OR REGULATORY ADVICE — YOU MUST CONSULT A QUALIFIED, LICENSED PROFESSIONAL. DO NOT RELY ON HARVEY AI FOR ANY PURPOSE THAT REQUIRES PROFESSIONAL EXPERTISE.

10. NO PROFESSIONAL OR FIDUCIARY RELATIONSHIP

Your use of the Services does not create any professional, fiduciary, advisory, agency, partnership, joint venture, employer-employee, or attorney-client relationship between you and Harvey Woods LLC. We are a software provider, not a consultant, advisor, contractor, or professional service provider. We have no duty of care beyond providing access to the software platform as described in these Terms.

11. USER RESPONSIBILITIES

You are solely responsible for:

All business decisions you make, whether or not informed by the Services.

Compliance with all applicable laws, regulations, building codes, electrical codes, safety standards, licensing requirements, permit requirements, and industry standards in your jurisdiction.

The accuracy, legality, and completeness of all data, information, and content you input into the Services.

Maintaining your own independent backups of all data, files, and documents stored in the Services. WE ARE NOT A BACKUP SERVICE AND DO NOT GUARANTEE THE PRESERVATION OR RECOVERABILITY OF YOUR DATA.

Ensuring that your use of the Services complies with all applicable privacy and data protection laws, including but not limited to obtaining any necessary consents from your customers, employees, and team members before inputting their personal information into the Services.

Managing the access permissions and conduct of all team members within your organization. You are responsible for the actions of anyone you invite to your organization.

Verifying that all financial calculations, contract values, project estimates, material costs, labor costs, and other financial data within the Services are accurate. THE SERVICES DO NOT PROVIDE FINANCIAL, ACCOUNTING, OR TAX ADVICE.

Maintaining appropriate insurance coverage for your business and operations.

All tax obligations, regulatory filings, and compliance requirements related to your business.

12. DATA AND STORAGE

All data is stored in Google Firebase (Firestore and Firebase Storage) hosted in the United States. While we implement commercially reasonable security measures, you acknowledge and agree that:

No method of electronic storage or transmission over the internet is 100% secure. We cannot and do not guarantee the absolute security of your data.

We are not liable for any unauthorized access to, alteration of, or destruction of your data resulting from hacking, cyberattacks, data breaches, system failures, or other security incidents, except to the extent caused by our gross negligence or willful misconduct.

You are solely responsible for maintaining your own independent backups of all data stored in the Services. We strongly recommend that you regularly export and back up your data.

Data loss may occur due to system failures, software bugs, third-party service outages, user error, account termination, or other causes. WE SHALL HAVE NO LIABILITY FOR ANY DATA LOSS, CORRUPTION, OR UNAVAILABILITY, REGARDLESS OF CAUSE.

We may delete your data upon account termination, in accordance with our data retention policies, or as required by law.

13. THIRD-PARTY SERVICES

The Services integrate with and depend upon the following third-party services:

Google Firebase (Authentication, Firestore, Storage, Cloud Messaging, Crashlytics, Analytics) — Subject to Google's Terms of Service at https://policies.google.com/terms and Privacy Policy at https://policies.google.com/privacy.

OpenAI API — Used to power the Harvey AI assistant. Subject to OpenAI's Terms of Use at https://openai.com/terms and Privacy Policy at https://openai.com/privacy.

Apple Push Notification Service (APNs) — Used for delivering push notifications on iOS devices. Subject to Apple's terms and conditions.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

We are not responsible for the availability, performance, accuracy, security, policies, or practices of any third-party service.

Third-party services may experience outages, errors, data breaches, or changes that affect the functionality of our Services. We are not liable for any loss or damage resulting from third-party service failures or changes.

Your data may be processed by third-party services in accordance with their respective terms and privacy policies, which are beyond our control.

We do not endorse, warrant, or guarantee any third-party service, and your use of such services is at your own risk.

If a third-party service changes its terms, pricing, availability, or functionality, we may be required to modify or discontinue features of our Services that depend on that third-party service, without liability to you.

14. PAYMENT TERMS

The Services are currently free to use during the initial launch period.

In the future, we may introduce optional paid features, including but not limited to:

Bot Upgrade Marketplace — Optional paid add-on capabilities for Harvey AI, priced between $2.99 and $19.99 per month per capability.

Subscription Tiers — Tiered plans offering different levels of access and features.

Payments for in-app purchases and subscriptions will be processed through Apple's In-App Purchase system and/or Stripe. All purchases made through Apple are subject to Apple's terms and refund policies.

You agree to pay all applicable fees and charges associated with your use of paid features. All fees are non-refundable except as required by applicable law or Apple's refund policies. We reserve the right to change pricing at any time with reasonable notice.

Failure to pay applicable fees may result in suspension or termination of access to paid features.

15. TERMINATION

You may stop using the Services at any time and request deletion of your account by contacting us at greg@harveywoods.io.

We may suspend or terminate your account immediately, at our sole discretion, with or without cause and with or without notice, including but not limited to situations where: (a) you violate these Terms; (b) we reasonably believe your conduct poses a risk to us, our Services, or other users; (c) your account has been inactive for an extended period; (d) we are required to do so by law; (e) we discontinue the Services; or (f) for any other reason at our sole discretion.

Upon termination: (a) your right to use the Services ceases immediately; (b) we may delete your data in accordance with our data retention policies; (c) you remain liable for any obligations incurred prior to termination; and (d) all provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, limitation of liability, indemnification, and dispute resolution.

WE SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY TERMINATION OR SUSPENSION OF YOUR ACCOUNT OR ACCESS TO THE SERVICES.

16. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN "AS-IS," "AS-AVAILABLE," AND "WITH ALL FAULTS" BASIS. HARVEY WOODS LLC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

ANY WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, EXPECTATIONS, OR BUSINESS NEEDS.

ANY WARRANTY REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT, DATA, OR INFORMATION PROVIDED THROUGH THE SERVICES, INCLUDING AI-GENERATED CONTENT.

ANY WARRANTY THAT DATA STORED IN THE SERVICES WILL BE PRESERVED, RECOVERABLE, OR SECURE.

ANY WARRANTY THAT DEFECTS WILL BE CORRECTED.

WE DO NOT WARRANT THAT THE SERVICES WILL OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM, OR DATA, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS.

YOU ACKNOWLEDGE THAT YOU ARE USING THE SERVICES AT YOUR OWN RISK AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE DEVICE, OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE SERVICES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

17. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HARVEY WOODS LLC, ITS FOUNDER, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SUPPLIERS, OR LICENSORS (COLLECTIVELY, "COMPANY PARTIES") BE LIABLE TO YOU OR ANY THIRD PARTY FOR:

ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND.

ANY LOSS OF PROFITS, REVENUE, BUSINESS, CONTRACTS, CUSTOMERS, GOODWILL, REPUTATION, OR ANTICIPATED SAVINGS.

ANY LOSS OF DATA, FILES, DOCUMENTS, OR INFORMATION, REGARDLESS OF CAUSE.

ANY LOSS RESULTING FROM BUSINESS INTERRUPTION, DOWNTIME, OR SERVICE UNAVAILABILITY.

ANY LOSS ARISING FROM YOUR RELIANCE ON AI-GENERATED CONTENT, SUGGESTIONS, OR RECOMMENDATIONS.

ANY LOSS ARISING FROM THE ACTIONS, ERRORS, OR OMISSIONS OF THIRD-PARTY SERVICES, INCLUDING GOOGLE FIREBASE AND OPENAI.

ANY LOSS ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR ACCOUNT.

ANY LOSS ARISING FROM YOUR FAILURE TO MAINTAIN ADEQUATE BACKUPS OF YOUR DATA.

ANY LOSS ARISING FROM YOUR FAILURE TO COMPLY WITH APPLICABLE LAWS, REGULATIONS, CODES, OR STANDARDS.

ANY DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT THAT THE FOREGOING LIMITATIONS ARE NOT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF ALL COMPANY PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE ACTUALLY PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) FIFTY DOLLARS ($50.00 USD).

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, AND EVEN IF THE COMPANY PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE LIMITATIONS IN THIS SECTION SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

YOU ACKNOWLEDGE AND AGREE THAT THESE LIMITATIONS OF LIABILITY ARE AN ESSENTIAL ELEMENT OF THE AGREEMENT BETWEEN YOU AND HARVEY WOODS LLC, AND THAT HARVEY WOODS LLC WOULD NOT PROVIDE THE SERVICES TO YOU WITHOUT THESE LIMITATIONS.

18. ASSUMPTION OF RISK

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE AND EXCLUSIVE RISK. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK ASSOCIATED WITH:

Business decisions made using or informed by the Services.

The accuracy and completeness of data entered into or generated by the Services.

The storage of your data on third-party cloud infrastructure.

The use of AI-generated content for any purpose.

Communications and information shared with team members through the Services.

Any financial, operational, legal, or regulatory consequences arising from your use of the Services.

Any physical damage, injury, or property damage arising from work performed based on information obtained through the Services.

19. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Harvey Woods LLC, its founder, members, officers, employees, agents, contractors, suppliers, and licensors (collectively, "Indemnified Parties") from and against any and all claims, demands, actions, suits, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees, court costs, and expert witness fees) arising out of or related to:

Your use of or access to the Services.

Your violation of these Terms or any applicable law, regulation, code, or standard.

Your User Content, including any claim that your User Content infringes the intellectual property, privacy, or other rights of a third party.

Your business operations, including any claims by your customers, employees, contractors, or other third parties.

Any dispute between you and any third party related to the Services.

Any misuse of AI-generated content or reliance on AI output.

Any unauthorized access to the Services through your account.

Your failure to comply with applicable data protection, privacy, employment, or other laws and regulations.

This indemnification obligation shall survive the termination of these Terms and your use of the Services.

20. FORCE MAJEURE

We shall not be liable for any failure or delay in the performance of our obligations under these Terms due to causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, epidemics, pandemics, war, terrorism, riots, civil unrest, government actions or orders, power outages, internet or telecommunications failures, cyberattacks, third-party service outages, labor disputes, supply chain disruptions, or any other event beyond our reasonable control.

21. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time at our sole discretion. The updated version will be indicated by an updated "Last Updated" date at the top of this page. If we make material changes, we will make reasonable efforts to notify you through the App, by email, or by posting a notice on our Website. Your continued use of the Services after any changes are posted constitutes your binding acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services immediately.

We encourage you to review these Terms periodically to stay informed of any updates.

22. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of New Hampshire, United States, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the state and federal courts located in Rockingham County, New Hampshire for any proceedings arising out of these Terms that are not subject to arbitration.

23. DISPUTE RESOLUTION AND ARBITRATION

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

Informal Resolution. In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services ("Dispute"), you agree to first attempt to resolve the Dispute informally by contacting us at greg@harveywoods.io. You must provide a written description of the Dispute, all relevant documents, and your proposed resolution. We will attempt to resolve the Dispute within thirty (30) days of receiving your notice.

Binding Arbitration. If the Dispute cannot be resolved informally within thirty (30) days, either party may initiate binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect. Arbitration shall take place in Rockingham County, New Hampshire, or at another mutually agreed location. The arbitrator's decision shall be final and binding on both parties, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver. YOU AND HARVEY WOODS LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, MULTI-DISTRICT, OR REPRESENTATIVE ACTION OR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

Jury Trial Waiver. TO THE EXTENT PERMITTED BY LAW, YOU AND HARVEY WOODS LLC EACH WAIVE THE RIGHT TO A JURY TRIAL FOR ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

Exceptions. Notwithstanding the foregoing, either party may: (a) seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights; (b) bring claims in small claims court if the claim qualifies; or (c) pursue any right or remedy that cannot be waived under applicable law.

24. APPLE APP STORE TERMS

If you download or use the App through the Apple App Store, the following additional terms apply:

These Terms are between you and Harvey Woods LLC only, and not with Apple Inc. ("Apple"). Apple is not responsible for the App or its content.

The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded device that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.

Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.

In the event of any failure of the App to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price for the App (if any). To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App.

Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including but not limited to: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.

In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Apple will not be responsible for the investigation, defense, settlement, or discharge of any such intellectual property infringement claim.

You represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

Apple and Apple's subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

25. GENERAL PROVISIONS

Entire Agreement. These Terms, together with our Privacy Policy and any additional terms or policies referenced herein, constitute the entire agreement between you and Harvey Woods LLC regarding the Services and supersede all prior agreements, understandings, negotiations, and discussions, whether written or oral.

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

No Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Harvey Woods LLC.

Assignment. You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may freely assign, transfer, or delegate our rights and obligations under these Terms without restriction or notice.

Notices. All notices to Harvey Woods LLC must be sent in writing to greg@harveywoods.io or by mail to the address listed below. We may provide notices to you through the App, by email to the address associated with your account, or by posting on our Website.

Headings. The section headings in these Terms are for convenience only and do not affect the interpretation of these Terms.

Relationship of Parties. Nothing in these Terms shall be construed to create a partnership, joint venture, employment, agency, or fiduciary relationship between you and Harvey Woods LLC.

Third-Party Beneficiaries. Except as expressly stated in Section 24 (Apple App Store Terms), these Terms do not create any rights for any third party, and no third party may enforce any provision of these Terms.

Export Compliance. You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce, trade and economic sanctions maintained by the Treasury Department's Office of Foreign Assets Control, and the International Traffic in Arms Regulations maintained by the Department of State.

Electronic Communications. By using the Services, you consent to receiving electronic communications from us. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

26. CONTACT INFORMATION

If you have questions or concerns about these Terms, please contact us:

Harvey Woods LLC
185 Portsmouth Ave
Stratham, NH 03885
United States

Email: greg@harveywoods.io
Phone: (603) 793-4201